Terms of Use

Company Details

Dimitrios Pandreias
Mpakalmpasi 27, 54655
Thessaloniki, Greece
EOT Licence Number (MH.T.E.): 0933E81000189801

The following terms are formulated taking into account the rapid development of technology and particularly the Internet and the existing legislation on these issues. In any case vanshuttles.com administrators reserve the right to change the terms of use, informed the visitors / users of the website and always within the existing text, or any change in the Greek and European legal framework on these issues. Access and use of vanshuttles.com, indicating acceptance of the terms and conditions described herein.

User Agreement

The visitor / user of the pages and services vanshuttles.com agrees to the following terms of use applicable to all materials, including images, illustrations, designs, icons, photographs and files included in vanshuttles.com. Therefore, should read these terms carefully before visiting or using the web pages and services. If you do not agree, we should not make use of the services and content vanshuttles.com. The visitor / user is advised to check the content of the site for potential changes. The continued use of this site even after the changes in the unconditional means of the visitors / users acceptance of these terms.


Except for specified exceptions (copyright of third parties and affiliates), the entire contents of vanshuttles.com, including pictures, graphics, photographs, texts, services and all files on this site are the intellectual vanshuttles.com property and protected by the relevant provisions of Greek law, European law and international conventions. Therefore, none of these is not possible to provide all or partially sold, copied, modified, reproduced, republished, transmitted or distributed in any manner for personal gain. All other products or services mentioned in the pages of this website bear the marks of their respective organizations, companies and affiliates, are their intellectual property and therefore they bear the responsibility.


If the visitor / user wishes to subscribe to its services vanshuttles.com agrees to: a) provide true, accurate, current and complete information about the data requested from the site to the requests for access to the content / services and b) maintain and thoroughly inform the registration data to keep it true, accurate, reliable, current and complete. Accounts with incomplete or false information will be deleted without warning. Members remain solely responsible for all activities that occur under your personal password, name, and generally use their account (user account).
Each member undertakes to make personal use of account information and immediately notify the vanshuttles.com for any use of your account by third parties caused by the breach of the terms of use described.


The newsletters that the visitor / user of the services vanshuttles.com received upon registration on the mailing lists (mailing lists) are property managers vanshuttles.com and therefore protected by the relevant provisions of Greek legislation and international conventions. Administrators vanshuttles.com reserve the right not to include any person or mailing lists and deleting them.

Links to other sites

The vanshuttles.com includes links (” links”) to other web sites. Administrators vanshuttles.com not control the availability, content, protection of personal data, the quality and completeness of other web sites and pages referred through ” links”, hyperlinks or advertising banners and any case is not responsible for this content. So for any problem arising during the visit / use should be addressed directly to the respective web sites and pages, which bear the responsibility for the provision of their services. Administrators vanshuttles.com in no case should be considered or accept the content or services of web sites and pages referred to or linked to them in any other way.

Guest / User Liability

The visitor / user of the pages and services vanshuttles.com assume responsibility for any damage caused to vanshuttles.com from poor or improper use of the service.


Under no circumstances, including negligence, administrators vanshuttles.com not liable for any damage suffered by the visitor / user of the pages , services , choices and content vanshuttles.com to make on his own initiative and with knowledge of the terms hereof. The contents of vanshuttles.com provided “as is” without any warranties expressed and implied in any way. To the fullest extent under the law, vanshuttles.com disclaims all warranties, expressed or implied, including, but not limited to this, these, the implied warranties of merchantability and fitness for a particular purpose. The vanshuttles.com made significant efforts to enable the site to include accurate and up to date information. Administrators vanshuttles.com not guarantee that the pages, services, choices and contents will be uninterrupted, error-free or that errors will be corrected. Also managers vanshuttles.com not guarantee that the same or any other related site or servers “servers” through which they put at your disposal , you are no ” viruses ” or other harmful components. Administrators vanshuttles.com not in any way guarantee the accuracy, completeness or availability of the content, pages, services, choices or results. The cost of any corrections or services for the visitor / user and in no event vanshuttles.com.

Applicable law and other provisions

These terms and conditions of use vanshuttles.com, and any amendment or alteration shall be governed and supplemented by the Greek law, European Union law and international treaties. Any provision of these terms contrary to the law ceases to apply and removed from the present, without in any way affecting the remaining terms. This constitutes the entire agreement between the site managers vanshuttles.com and the visitor / user of the pages and services, not only binds them. No modification of these terms should be taken into account and be a part of this agreement, unless expressed in writing and incorporated herein.

PROHIBITED the republication, reproduction (total or partial) of site content vanshuttles.com in any way, such as: electronic, photocopying, recording or otherwise, without prior written permission of the publisher, according to Law 2121/1993 and the International Law regulations valid in Greece.

Payment Terms

Vanshuttles.com provides services offered by partner organizations to Internet users, direct customers and agents. Through this booking system, the end user can book and pay for the transfer to the available destinations. All these services and products are subject to these terms of use. Additionally, any service available as a result of the use of this application is also subject to the terms of use of the local contractor providing the service (taxi company, individual drivers, transport companies). The terms for each service provider are available to the customer upon request. vanshuttles.com for all is not responsible for issues arising from the service provided by a party other than those available through the reservation system. In any case of dispute or if these terms do not fully satisfy you, your permission to use this website or any related service is automatically suspended.

We check all arrivals for possible delays, so we will wait until you arrive. In the unlikely event that the driver and the customer can not meet in the default area, we will try to locate the customer by phone. However, it is the responsibility of the customer to provide a correct and valid mobile phone number (including the international code) during the booking process. In case of omission, the customer assumes responsibility for contacting vanshuttles.com for all to report any delays or driver discovery problems.

No money will be refunded:

(a) if the customer does not provide a valid telephone number and does not communicate with the 24-hour emergency number (shown both in the confirmation message and in the document), thus losing the transfer,

(b) if the customer does not provide the correct travel information (flight number, time, etc.), resulting in loss of transfer as we will not have the correct information to check your arrival,

(c) if the waiting time exceeds 2 hours without the fault of the two parties, our company is obliged to refund 50% of the advance if, with the consent of the customer, the already planned routes of the company are executed and then the customer.

(d) In the case that the customer cancels his booking in less than 48 hours from the scheduled date and time of the scheduled service during the booking process.

If additional vehicles are required (ie excessive or oversized luggage, additional passengers, etc.), additional charges apply for the additional / different vehicle. Unusual requirements that are not included in the booking engine are always welcome and our team will try to cover them. There is, however, no guarantee that these requests will be met. The payment amount covers all possible charges including waiting time after the flight landing.


Vanshuttles.com bears responsibility for claims that exceed the amount paid by the customer. In the unlikely event of failure to provide the service, the customer is entitled to compensation corresponding to the amount already paid. No other claims can be claimed. Please note that in each destination, drivers retain the right to refuse boarding of alcohol-consuming or inappropriate passengers. In such cases, no money will be refunded and in case of compensation / damage there will be a prosecution and a claim for damages.

Insured Vehicles

All the insurance issues relating to the services offered are clearly stated and it is accepted that once vanshuttles.com for all has only co-operated with vehicles whose insurance coverage is legally required, the liability is entirely borne by the owner of the vehicle.

Please also read our privacy policy by clicking here.